The Global Travel Industry is very dynamic and constantly evolving. While consumers are trying to get the best deals and the lowest fares, service providers are looking at reducing cost per transaction, better manage inventory, attract and retain consumers and provide a dynamic solution with minimal investment.
Zenith Software has been providing Travel Technology Solution to clients around the Globe. We are an end-to-end Travel Technology Solutions provider backed by over a decade of experience in the Travel domain. Our elaborate and completely customizable solutions are designed to meet the specific needs of each segment of the Travel Industry. Our solutions are robust and scalable to accommodate growth and changes in business environments. This is demonstrated by our flagship product offering "STERNA - A Travel Technology Frame Work Solution" and our experience in full life-cycle application development and maintenance projects that we have executed.
Our experience and expertise allows our clientele to leverage viable business advantages that assist in sustaining long term plans of going Online, Modernizing Software, Building Mobile Solutions, Integrating into the larger Web Space and/or Running non-core Operations.
Benefits of our solutions & services
- easy transition from Brick & Mortar to e-Com solution
- reduce cost per transaction
- customizable solutions to meet your specific requirements
- scalable solution that can manage your dynamic needs
- provide integrated services to consumers and thus increase consumer retention and profitability
| IT & BPO services for Airlines, Travel Agencies, Tour Operators, Hotel Chains,Corporate Travel Houses, Car Rentals | ||
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| Customer Management |
Operations Management |
Back Office Management |
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Using industry-standard best practices and methodologies, we lead the way in development and innovation. Our depth of technological knowledge enables us to select the most appropriate and cost-effective solution for every client. This breadth of skills and our extensive experience ensures we are not introducing unnecessary costs by over-engineering, whilst avoiding dangerous short cuts.
| Application Development | Application Management | E-Business Solutions |
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| Software Support Services | ||
| Application Support | Product Support | Issue Analysis & Fixing | QA Services | ||
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| Travel & Hospitality | Insurance | ||
Benefits of our IT Services
- Flexibility, Scalability, Reliability
- Strong Technical and Industry Knowledge
- Robust processes, high quality standards and timely delivery capability
- Single vendor multiple services
- Cost Advantage
Our BPO service offerings for the travel industry are classified into 3 broad categories:
- Back-office Transaction Processing Services
- Knowledge based BPO
- Call Centre (Voice Process) Operations
We provide 24X7 services to leading travel organizations worldwide with dedicated facilities and resources.
| Travel Segment | BPO Services |
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Benefits of our BPO Services
- Increased ROI
- Reduction in Time
- Increase in the Productivity/ Profit
- Selling with Confidence
- Customer satisfaction
- Multi Lingual Support
- 24/7 Operational Support
- Stringent Quality processes
- Modern sophisticated Infrastructure
